The Challenge
A 46-year-old male Warehouse Supervisor insured with First Super was diagnosed with rotator cuff syndrome, a condition that caused significant shoulder pain and limited his range of motion. The physical demands of his job, which involved heavy lifting and repetitive overhead movements, became increasingly difficult to manage as his condition worsened. Faced with the reality that he could no longer perform his duties, he turned to Thankyou Super for expert assistance in securing a Total and Permanent Disability (TPD) claim to ensure his financial stability.
The Solution
Thankyou Super quickly took action, collaborating with the client’s orthopaedic specialist and physical therapist to gather comprehensive medical reports documenting the severity of his rotator cuff syndrome and its impact on his ability to work. These documents were crucial in building a compelling case for the TPD claim.

Step 1: Assessing the Impact on Work
Thankyou Super conducted a thorough consultation with the client and his medical team to fully understand how rotator cuff syndrome affected his ability to perform his duties as a Warehouse Supervisor. This assessment was essential in demonstrating that the condition had permanently impaired his capacity to work.

Step 2: Building a Comprehensive Claim
With the necessary medical documentation in hand, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from his employer confirming his inability to continue in his role due to his condition.

Step 3: Submitting and Advocating
The claim was submitted to First Super, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of rotator cuff syndrome. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $92,800 payout. This financial support provided the client with the resources needed to focus on his health and adjust to a new lifestyle that accommodates his condition.
Ask Us a Question
If you are struggling with a condition like rotator cuff syndrome that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
Home » First Super – TPD Claims Approved for $92,800
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