The Challenge
A 55-year-old female HR Director insured with Aware Super was diagnosed with progressive multiple sclerosis (MS), a debilitating neurological condition that led to severe fatigue, muscle weakness, and cognitive impairments. These symptoms made it increasingly difficult for her to perform the demanding tasks required in her role, such as strategic planning, decision-making, and team management. As her condition worsened, it became clear that she could no longer continue in her position. Understanding the importance of securing a Total and Permanent Disability (TPD) claim to maintain her financial stability, she turned to Thankyou Super for expert assistance.
The Solution
Thankyou Super acted swiftly, coordinating with the client’s neurologist and other healthcare providers to gather comprehensive medical reports that documented the progression of her multiple sclerosis and its impact on her ability to work. These documents were critical in building a strong case for the TPD claim.
Step 1: Assessing the Impact on Work
Thankyou Super conducted a detailed consultation with the client and her medical team to fully understand how progressive multiple sclerosis (MS) affected her ability to perform her duties as an HR Director. This assessment was essential in demonstrating that the condition had permanently impaired her capacity to work.
Step 2: Building a Comprehensive Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from her employer confirming her inability to continue in her role due to her condition.
Step 3: Submitting and Advocating
The claim was submitted to Aware Super, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of progressive multiple sclerosis. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $236,087 payout. This financial support provided the client with the resources needed to focus on her health and transition to a lifestyle that accommodated her condition.
Ask Us a Question
If you are dealing with a condition like multiple sclerosis that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
