The Challenge
A 45-year-old female Sales Executive insured with CareSuper was diagnosed with chronic vertigo, a debilitating condition that led to frequent episodes of dizziness, nausea, and unsteadiness. These symptoms made it increasingly difficult for her to meet the demands of her high-pressure job, which required constant travel and face-to-face client meetings. As her condition worsened, it became clear that she could no longer continue in her role. Understanding the need to secure a Total and Permanent Disability (TPD) claim to maintain her financial stability, she turned to Thankyou Super for expert assistance.
The Solution
Thankyou Super took immediate action, coordinating with the client’s ENT specialist and neurologist to gather comprehensive medical reports that detailed the severity of her chronic vertigo and its impact on her ability to work. These documents were critical in building a strong case for the TPD claim.
Step 1: Assessing the Impact on Work
Thankyou Super conducted a detailed consultation with the client and her medical team to fully understand how chronic vertigo affected her ability to perform her duties as a Sales Executive. This assessment was essential in demonstrating that the condition had permanently impaired her capacity to work.
Step 2: Building a Comprehensive Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from her employer confirming her inability to continue in her role due to her condition.
Step 3: Submitting and Advocating
The claim was submitted to CareSuper, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of chronic vertigo. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $92,400 payout. This financial support provided the client with the resources needed to focus on her health and plan for a new chapter in her life.
Ask Us a Question
If you are dealing with a condition like chronic vertigo that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
