The Challenge
A 45-year-old male Construction Foreman insured with CBUS suffered a severe spinal injury due to an accident on a construction site. The injury resulted in chronic back pain, nerve damage, and significantly reduced mobility, making it impossible for him to perform the physically demanding tasks required in his role, such as overseeing projects, managing crews, and ensuring site safety. As his condition worsened, it became clear that he could no longer continue his career in construction. Recognizing the need to secure a Total and Permanent Disability (TPD) claim to maintain his financial stability, he turned to Thankyou Super for expert assistance.
The Solution
Thankyou Super took swift action, collaborating with the client’s orthopaedic surgeon and physiotherapist to gather comprehensive medical reports that documented the extent of his spinal injury and its impact on his ability to work. These documents were critical in building a strong case for the TPD claim.

Step 1: Assessing the Impact on Work
Thankyou Super conducted a detailed consultation with the client and his medical team to fully understand how the severe spinal injury affected his ability to perform his duties as a Construction Foreman. This assessment was essential in demonstrating that the condition had permanently impaired his capacity to work.

Step 2: Building a Comprehensive Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from his employer confirming his inability to continue in his role due to his condition.

Step 2: Building a Comprehensive Claim
The claim was submitted to CBUS, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of the severe spinal injury. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $100,779 payout. This financial support provided the client with the resources needed to focus on his recovery and transition to a lifestyle that accommodated his condition.
Ask Us a Question
If you are dealing with a condition like a severe spinal injury that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
Thankyou Super is a leading Australian firm specialising in insurance claim advocacy and support services for individuals across the nation. We proudly assist clients from all over Australia in securing the financial benefits they deserve through our expert guidance in TPD, income protection, and superannuation insurance claims.
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