The Challenge
A 47-year-old male Construction Supervisor insured with Hostplus was diagnosed with chronic tendonitis, a condition characterized by persistent inflammation and pain in the tendons, particularly in the shoulders and arms. These symptoms made it increasingly difficult for him to perform his duties, such as lifting materials, directing crews, and ensuring the safety and efficiency of construction projects. As his condition worsened, it became clear that he could no longer continue in his physically demanding role. Understanding the need to secure a Total and Permanent Disability (TPD) claim to maintain his financial stability, he turned to Thankyou Super for expert assistance.
The Solution
Thankyou Super quickly took action, working closely with the client’s orthopaedic specialist and physiotherapist to gather comprehensive medical reports that documented the severity of his chronic tendonitis and its impact on his ability to work. These documents were critical in building a compelling case for the TPD claim.

Step 1: Detailed Assessment
Thankyou Super conducted a thorough consultation with the client and his medical team to fully understand how chronic tendonitis affected his ability to perform his duties as a Construction Supervisor. This assessment was essential in demonstrating that the condition had permanently impaired his capacity to work.

Step 2: Building a Strong Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from his employer confirming his inability to continue in his role due to his condition.

Step 3: Submission and Ongoing Support
The claim was submitted to Hostplus, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of chronic tendonitis. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $68,000 payout. This financial support provided the client with the resources needed to manage his health and transition to a lifestyle that accommodated his condition.
Ask Us a Question
If you are dealing with a condition like chronic tendonitis that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
Thankyou Super is a leading Australian firm specialising in insurance claim advocacy and support services for individuals across the nation. We proudly assist clients from all over Australia in securing the financial benefits they deserve through our expert guidance in TPD, income protection, and superannuation insurance claims.
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