The Challenge
A 48-year-old male Project Manager insured with Australian Super was diagnosed with severe rheumatoid arthritis, a chronic autoimmune condition that led to significant joint pain, stiffness, and swelling. The symptoms made it increasingly difficult for him to perform the tasks required in his role, such as coordinating projects, attending meetings, and managing teams. As his condition worsened, it became clear that he could no longer continue his career in project management. Realizing the need to secure a Total and Permanent Disability (TPD) claim to maintain his financial stability, he turned to Thankyou Super for expert assistance.
The Solution
Thankyou Super took immediate action, working closely with the client’s rheumatologist and physical therapist to gather comprehensive medical reports that documented the extent of his rheumatoid arthritis and its impact on his ability to work. These documents were essential in building a strong case for the TPD claim.

Step 1: Assessing the Impact on Work
Thankyou Super conducted a thorough consultation with the client and his medical team to fully understand how severe rheumatoid arthritis affected his ability to perform his duties as a Project Manager. This assessment was crucial in demonstrating that the condition had permanently impaired his capacity to work.

Step 2: Building a Comprehensive Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from his employer confirming his inability to continue in his role due to his condition.

Step 3: Submitting and Advocating
The claim was submitted to Australian Super, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of severe rheumatoid arthritis. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $142,948 payout. This financial support provided the client with the resources needed to manage his health and transition to a lifestyle that accommodated his condition.
Ask Us a Question
If you are dealing with a condition like severe rheumatoid arthritis that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
Thankyou Super is a leading Australian firm specialising in insurance claim advocacy and support services for individuals across the nation. We proudly assist clients from all over Australia in securing the financial benefits they deserve through our expert guidance in TPD, income protection, and superannuation insurance claims.
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