The Challenge
A 50-year-old female HR Manager insured with AustralianSuper was diagnosed with fibromyalgia, a chronic condition that causes widespread musculoskeletal pain, fatigue, and cognitive difficulties. The physical and mental demands of her role became increasingly difficult to manage as her symptoms worsened, making it impossible for her to continue in her career. Realizing the need to secure a Total and Permanent Disability (TPD) claim to maintain her financial stability, she sought the assistance of Thankyou Super.
The Solution
Thankyou Super took swift action, coordinating with the client’s rheumatologist and pain management specialist to gather comprehensive medical reports that documented the severity of her fibromyalgia and its impact on her ability to work. These documents were crucial in building a strong case for the TPD claim.
Step 1: Assessing the Impact on Work
Thankyou Super conducted an in-depth consultation with the client and her healthcare providers to fully understand how fibromyalgia affected her ability to perform her duties as an HR Manager. This assessment was essential in demonstrating that the condition had permanently impaired her capacity to work.
Step 2: Building a Comprehensive Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from her employer confirming her inability to continue in her role due to her condition.
Step 3: Submitting and Advocating
The claim was submitted to AustralianSuper, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of fibromyalgia. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $44,000 payout. This financial support provided the client with the resources needed to focus on her health and transition to a lifestyle that accommodated her condition.
Ask Us a Question
If you are dealing with a condition like fibromyalgia that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
