The Challenge
A 41-year-old male IT Support Specialist insured with REST Super was diagnosed with chronic tinnitus, a condition characterized by a persistent ringing or buzzing sound in the ears. This condition led to severe anxiety, difficulty concentrating, and chronic insomnia, which made it increasingly challenging for him to perform his duties, such as troubleshooting technical issues, communicating with clients, and managing IT systems. As the symptoms worsened, it became clear that he could no longer continue in his role. Understanding the need to secure a Total and Permanent Disability (TPD) claim to maintain his financial stability, he turned to Thankyou Super for expert assistance.
The Solution
Thankyou Super quickly took action, working closely with the client’s audiologist and mental health professionals to gather comprehensive medical reports that documented the severity of his chronic tinnitus and its impact on his ability to work. These documents were crucial in building a compelling case for the TPD claim.
Step 1: Assessing the Impact on Work
Thankyou Super quickly took action, working closely with the client’s audiologist and mental health professionals to gather comprehensive medical reports that documented the severity of his chronic tinnitus and its impact on his ability to work. These documents were crucial in building a compelling case for the TPD claim.
Step 2: Crafting a Strong Claim
With the necessary medical documentation gathered, Thankyou Super compiled a robust claim package. This included detailed medical reports, a personal statement from the client, and feedback from his employer confirming his inability to continue in his role due to his condition.
Step 3: Submission and Persistent Follow-Up
The claim was submitted to REST Super, accompanied by a comprehensive cover letter that emphasized the permanent and disabling nature of chronic tinnitus. Thankyou Super maintained regular communication with the insurer to ensure the claim was processed efficiently and fairly.
The Results
The TPD claim was approved, resulting in a $81,500 payout. This financial support provided the client with the resources needed to manage his health and transition to a lifestyle that accommodated his condition.
Ask Us a Question
If you are dealing with a condition like chronic tinnitus that impacts your ability to work, Thankyou Super can assist you in securing a TPD claim. Contact us today to ensure you receive the benefits you deserve.
